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Orlando, Florida - April 1, 2013 4PSA, the leading provider of Unified Communications software for the Cloud has announced today the release of TouchMeNow, a revolutionary solution that bundles software and hardware to deliver a previously unimaginable communication experience. The solution is available in two custom-tailored editions: Call Center Edition and Home Alone Edition.
Going far beyond the feature set of any other software platform, TouchMeNow introduces a brand new element to Unified Communications: touch. This feature is made possible with the help of haptic technology and the dedicated plug & play hardware component, named Comfy Chair.
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Comfy Chair is so much more than a regular chair! It has support for a wide variety of human touches like hug, pet, spank, slap, tickle, handshake, and massage. Other touches can be developed through our open API and added to the mix, providing users with an endless list of interaction possibilities. Body temperature, mood detecting sensors and Augmented Reality glasses for advanced communication options further boost the experience," said Elena Carstoiu, VP of Sales at 4PSA.
The advanced TouchMeNow Call Center Edition was developed for service providers that offer advanced services to a wide array of customers. By using this edition, service providers can deliver TUC services hosted in the Cloud or directly on customers' premises. "
We've given a lot of thought to potential implementations. We added private/public conference rooms with 2, 3 or multiple member room support for call centers. For adult services, it was imperative that we also include an offensive language suggest list and a predictive behavior alert system to decrease the learning curve needed for newly hired agents.", Ms Carstoiu also added.
Finally, the user-centric Home Alone Edition was designed for service providers that target residential users. It offers multiple competitive features that help end-users maximize the special moments when they're home alone: Ultra stealth mode, Gesture screen saver activation, Spouse/parent alert as well as hands-free communication for extra convenience.
TouchMeNow Call Center Edition and Home Alone Edition are both compatible out-of-the-box with Comfy Chair. A wide variety of gloves for dedicated types of touch, from velvet-soft to hardcore boxing gloves can be purchased separately for Comfy Chair.
More details regarding the product are available on our
website.
About 4PSA
4PSA® is a leading provider of Unified Communications software for the cloud. The company provides, under the 4PSA brand, solutions that help service providers and enterprises better manage their infrastructure, automate processes, and deliver improved communication services.
The 4PSA® flagship solution is VoipNow Platform, a suite of software applications designed to accelerate Unified Communications adoption by businesses and end-users. The products are built around cloud computing and provide unrivaled performance with the most comprehensive features, massive scalability, and the ultimate in automation. With the Green Commitment program, the company optimizes the use of power resources and helps organizations reduce carbon emissions. 4PSA is ISO 9001:2008 Quality Management certified by TUV CERT.
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